Tech Support

815 topics in this forum

1. Wrong picture is displayed when using F3 to jump to another issue

   By Michael R. Wagner, January 21
   • 17 replies
   • 711 views
   • 
   • Michael R. Wagner
   • February 8

2. Drag and Drop covers not working in CB2021?

   By Jeff Egan, December 1, 2020
   • 16 replies
   • 3.1k views
   • 
   • Steven L. Dasinger
   • December 3, 2020

3. Navigation arrows for next and previous titles showing non-owned titles

   By Ron Stoecker, November 10, 2021
   • 16 replies
   • 2.4k views
   • 
   • Ron Stoecker
   • January 3, 2022

4. Missing pictures/not downloading

   By Michael Jacobson, March 24
   • 16 replies
   • 595 views
   • 
   • Thomas Brockmann
   • April 14

5. Cannot Download Weekly Updates

   By Scott Howell, January 22, 2020   

   • error
   • 15 replies
   • 3.3k views
   • 
   • Mark J. Castaneda
   • February 28, 2020

6. Error when uploading covers to HC

   By Gregory Hecht, May 23, 2020
   • 15 replies
   • 17.4k views
   • 
   • Mark J. Castaneda
   • June 29, 2021

7. "Content Updated" window is stuck

   By Thomas Brockmann, January 27, 2024
   • 15 replies
   • 1.1k views
   • 
   • Steven L. Dasinger
   • August 30, 2024

8. 2020 marking/unmarking change

   By Geoffrey B. Scobel, December 19, 2019
   • 14 replies
   • 2.9k views
   • 
   • Geoffrey B. Scobel
   • December 20, 2019

9. Login problem and Error when updating

   By Gregg Anderson, January 22, 2020
   • 14 replies
   • 3.9k views
   • 
   • Mark J. Castaneda
   • February 5, 2020

10. Custom Checks

    By John Pelszynski, February 9, 2020
    • 14 replies
    • 3.3k views
    • 
    • Mark J. Castaneda
    • February 12, 2020

11. Conversion did not transfer a field

    By Edward G. Guetzow, June 2, 2020
    • 14 replies
    • 3k views
    • 
    • Edward G. Guetzow
    • June 6, 2020

12. prompts for cover uploads

    By Michael R. Wagner, July 14, 2020
    • 14 replies
    • 2.9k views
    • 
    • Michael R. Wagner
    • July 25, 2020

13. 2022 Archive Screen Saver

    By John R. Costa, December 3, 2021
    • 14 replies
    • 2k views
    • 
    • John R. Costa
    • December 11, 2021

14. Watermarks

    By Robert Wood, December 16, 2021
    • 14 replies
    • 1.6k views
    • 
    • Robert Wood
    • December 17, 2021

15. Picture files

    By mark d. smith, June 28, 2022
    • 14 replies
    • 1.2k views
    • 
    • Steven L. Dasinger
    • June 28, 2022

16. Can't download pictures/Pictures being deleted

    By Travis L. Ledden, November 5, 2022
    • 14 replies
    • 1.2k views
    • 
    • Lyle Brown
    • November 17, 2022

17. This week's update error, but also, no covers?

    By William Steel, March 12, 2023
    • 14 replies
    • 1.6k views
    • 
    • William Steel
    • April 2, 2023

18. Screen Saver Conundrum

    By T Brock, February 11, 2023
    • 14 replies
    • 1.5k views
    • 
    • Scott J. Promish
    • June 27, 2023

19. "Price" value show as zero

    By Tom Carnduff, December 19, 2024
    • 14 replies
    • 2k views
    • 
    • Steven L. Dasinger
    • December 29, 2024

20. Want List

    By Jeff Kolker, January 4, 2020   

    • wantlist
    • reports
    • 13 replies
    • 3.6k views
    • 
    • Jeff Kolker
    • January 6, 2020

21. Titles take a long time to load after clicking "Titles" button

    By Cyberspace Steve, January 14, 2020
    • 13 replies
    • 3.1k views
    • 
    • Scott J. Promish
    • February 21, 2020

22. Some of My Data is Missing - Part II

    By Gary W. Dick, January 20, 2020
    • 13 replies
    • 3.2k views
    • 
    • Troy E. Charlton
    • March 3, 2020

23. ID Label Printing Problem - BARCODE

    By Andrew d’Entremont, March 15, 2020
    • 13 replies
    • 3.2k views
    • 
    • Andrew d’Entremont
    • April 9, 2020

24. Where is my Data

    By Phillip Geller, February 6, 2022
    • 13 replies
    • 1.3k views
    • 
    • Mark J. Castaneda
    • February 9, 2022

25. Books with multiple editions and publishers

    By Andrew d’Entremont, September 26, 2022
    • 13 replies
    • 1.3k views
    • 
    • Steven L. Dasinger
    • September 26, 2022