Tech Support

674 topics in this forum

1. Conversion did not transfer a field

   By Edward G. Guetzow, June 2, 2020
   • 14 replies
   • 2.2k views
   • 
   • Edward G. Guetzow
   • June 6, 2020

2. Can't download pictures/Pictures being deleted

   By Travis L. Ledden, November 5, 2022
   • 14 replies
   • 486 views
   • 
   • Lyle Brown
   • November 17, 2022

3. prompts for cover uploads

   By Michael R. Wagner, July 14, 2020
   • 14 replies
   • 2.1k views
   • 
   • Michael R. Wagner
   • July 25, 2020

4. Login problem and Error when updating

   By Gregg Anderson, January 22, 2020
   • 14 replies
   • 2.5k views
   • 
   • Mark J. Castaneda
   • February 5, 2020

5. Custom Checks

   By John Pelszynski, February 9, 2020
   • 14 replies
   • 2.4k views
   • 
   • Mark J. Castaneda
   • February 12, 2020

6. Picture files

   By mark d. smith, June 28, 2022
   • 14 replies
   • 604 views
   • 
   • Steven L. Dasinger
   • June 28, 2022

7. This week's update error, but also, no covers?

   By William Steel, March 12
   • 14 replies
   • 556 views
   • 
   • William Steel
   • April 2

8. Books with multiple editions and publishers

   By Andrew d’Entremont, September 26, 2022
   • 13 replies
   • 430 views
   • 
   • Steven L. Dasinger
   • September 26, 2022

9. Label help

   By Rob Twohy, October 18, 2022
   • 13 replies
   • 406 views
   • 
   • Rob Twohy
   • October 20, 2022

10. Want List

    By Jeff Kolker, January 4, 2020   

    • wantlist
    • reports
    • 13 replies
    • 2.5k views
    • 
    • Jeff Kolker
    • January 6, 2020

11. Titles take a long time to load after clicking "Titles" button

    By Cyberspace Steve, January 14, 2020
    • 13 replies
    • 2.4k views
    • 
    • Scott J. Promish
    • February 21, 2020

12. Some of My Data is Missing - Part II

    By Gary W. Dick, January 20, 2020
    • 13 replies
    • 2.4k views
    • 
    • Troy E. Charlton
    • March 3, 2020

13. Where is my Data

    By Phillip Geller, February 6, 2022
    • 13 replies
    • 712 views
    • 
    • Mark J. Castaneda
    • February 9, 2022

14. ID Label Printing Problem - BARCODE

    By Andrew d’Entremont, March 15, 2020
    • 13 replies
    • 2.4k views
    • 
    • Andrew d’Entremont
    • April 9, 2020

15. Unrecognized Items Error

    By Joel Ekis, July 27, 2022
    • 13 replies
    • 600 views
    • 
    • Mark J. Castaneda
    • October 19, 2022

16. Hole Hunter Help

    By Fred Slota, April 17, 2021
    • 12 replies
    • 2.4k views
    • 
    • Adam Sternberg
    • April 24, 2022

17. I think I'm broken...

    By Rob Twohy, September 29, 2022
    • 12 replies
    • 489 views
    • 
    • Rob Twohy
    • October 2, 2022

18. Collection Overview and Report no longer save to the internet?

    By Douglas W. McCratic, December 24, 2021
    • 12 replies
    • 881 views
    • 
    • Mark J. Castaneda
    • January 3, 2022

19. Can't replace a cover

    By Andrew d’Entremont, June 11, 2022
    • 12 replies
    • 535 views
    • 
    • Robert A. Weinberg
    • June 11, 2022

20. Crash during weekly update

    By Fred Slota, February 18, 2022
    • 12 replies
    • 849 views
    • 
    • J. Smythe
    • February 27, 2022

21. Additional Grades

    By Jeff Chahal, April 1, 2020
    • 12 replies
    • 2k views
    • 
    • Jeff Chahal
    • April 2, 2020

22. Selling Comics in NM- condition

    By James Buck, April 7, 2020
    • 11 replies
    • 1.9k views
    • 
    • James Buck
    • April 8, 2020

23. "Not a valid image file"

    By Randall J. Paske, October 18, 2021
    • 11 replies
    • 1.1k views
    • 
    • Andrew d’Entremont
    • October 22, 2021

24. 25% off sale

    By Don Veach, March 23, 2022
    • 11 replies
    • 855 views
    • 
    • Don Veach
    • March 29, 2022

25. Can't download update 9/23/22

    By Antonio J. Schipani, September 23, 2022
    • 11 replies
    • 433 views
    • 
    • Scott Nass
    • October 29, 2022