Tech Support

642 topics in this forum

1. Error Unhandled Exception when getting updates

   By Craig A. Guerin, April 19, 2020
   • 9 replies
   • 1.8k views
   • 
   • Craig A. Guerin
   • May 2, 2020

2. Grades

   By mark d. smith, September 2, 2022
   • 9 replies
   • 328 views
   • 
   • Michael R. Wagner
   • September 3, 2022

3. Reports and Missing Cover Images

   By Andrew d’Entremont, February 9
   • 9 replies
   • 104 views
   • 
   • Andrew d’Entremont
   • February 24

4. Crystal Reports Error

   By Andrew d’Entremont, April 18, 2022
   • 9 replies
   • 474 views
   • 
   • Andrew d’Entremont
   • April 18, 2022

5. Collection Statistics Value Range issue

   By Timothy S. Kilbreath, June 6, 2021
   • 9 replies
   • 929 views
   • 
   • Peter R. Bickford
   • July 5, 2021

6. unable to duplicate in comics

   By Don Veach, February 22
   • 9 replies
   • 96 views
   • 
   • Don Veach
   • February 22

7. Sidekick content update date/time not correct

   By Timothy S. Kilbreath, October 29, 2022
   • 9 replies
   • 268 views
   • 
   • Mark J. Castaneda
   • November 7, 2022

8. Why have all of my post history vanished?

   By Alan DeCamp, January 24, 2020
   • 9 replies
   • 1.7k views
   • 
   • Alan DeCamp
   • February 5, 2020

9. Weird western tales UK edition

   By mark d. smith, July 4, 2022
   • 9 replies
   • 318 views
   • 
   • mark d. smith
   • July 22, 2022

10. Report on cover dates

    By Rick Brenner, September 6, 2021
    • 9 replies
    • 635 views
    • 
    • Rick Brenner
    • September 6, 2021

11. Item lookup not working for older comics that dont have a barcode

    By patricia Bowyer, October 15, 2020   

    • no barcode
    • 9 replies
    • 1.2k views
    • 
    • Steven L. Dasinger
    • October 22, 2020

12. How do I tell the size of a cover image?

    By Kaleb Swenson, December 11, 2019
    • 8 replies
    • 1.6k views
    • 
    • Kaleb Swenson
    • December 12, 2019

13. Cannot upload covers

    By Antonio Citati, April 22, 2020
    • 8 replies
    • 1.5k views
    • 
    • Jeff Egan
    • May 20, 2020

14. right next problem!!!

    By mark d. smith, December 1, 2020
    • 8 replies
    • 1k views
    • 
    • mark d. smith
    • December 1, 2020

15. Items in my collection that I did not add

    By Adam Castracane, May 2, 2020
    • 8 replies
    • 1.3k views
    • 
    • Steven L. Dasinger
    • May 3, 2020

16. Not able to Download Artwork

    By John R. Costa, November 29, 2021
    • 8 replies
    • 638 views
    • 
    • Luis Corraliza
    • December 1, 2021

17. Sidekick cloud backup - account login error

    By Chris Wong, May 1, 2021
    • 8 replies
    • 921 views
    • 
    • Mark J. Castaneda
    • May 7, 2021

18. Installed Update: v22.0.0.1340 - Search now takes 20-30 seconds?!?

    By Jeff Panian, December 3, 2021
    • 8 replies
    • 604 views
    • 
    • Steven L. Dasinger
    • December 3, 2021

19. 2020 Psychic typing in find isn't working

    By Geoffrey B. Scobel, December 20, 2019
    • 8 replies
    • 1.4k views
    • 
    • Geoffrey B. Scobel
    • December 20, 2019

20. Trouble Adding a new Book

    By Andrew d’Entremont, September 25, 2022
    • 8 replies
    • 223 views
    • 
    • Steven L. Dasinger
    • October 6, 2022

21. Sales from POS log not showing cost

    By Jesus D. Rodriguez, February 21
    • 8 replies
    • 239 views
    • 
    • Jesus D. Rodriguez
    • February 28

22. Comicbase 2023

    By Robert Wood, October 27, 2022
    • 8 replies
    • 257 views
    • 
    • Robert Wood
    • October 28, 2022

23. Comicbase 2022 slow to open

    By Michael R. Wagner, January 6, 2022
    • 8 replies
    • 612 views
    • 
    • Andrew d’Entremont
    • January 31, 2022

24. 2160 pixel tall cover images being replaced by 1025 pixel versions

    By Brian Price, January 9, 2022
    • 8 replies
    • 649 views
    • 
    • Brian Price
    • February 18, 2022

25. That's a lot of Preliminary Artwork

    By Douglas W. McCratic, January 10, 2020
    • 8 replies
    • 1.5k views
    • 
    • Mark J. Castaneda
    • January 27, 2020