Tech Support

710 topics in this forum

1. Printed Barcode Labels both Pricing and ID

   By Ronald Lashley, July 19, 2022
   • 10 replies
   • 638 views
   • 
   • Mark J. Castaneda
   • August 19, 2022

2. Export Select Titles

   By Fred Slota, January 9, 2023
   • 10 replies
   • 559 views
   • 
   • Fred Slota
   • January 10, 2023

3. Multiple errors in last update

   By Chris Vaughan, March 31, 2020
   • 10 replies
   • 1.9k views
   • 
   • Mark J. Castaneda
   • March 31, 2020

4. profile picture for the new user community

   By Michael R. Wagner, December 11, 2019
   • 9 replies
   • 2k views
   • 
   • Brian J. Stewart
   • December 14, 2019

5. Error Unhandled Exception when getting updates

   By Craig A. Guerin, April 19, 2020
   • 9 replies
   • 2.1k views
   • 
   • Craig A. Guerin
   • May 2, 2020

6. Grades

   By mark d. smith, September 2, 2022
   • 9 replies
   • 583 views
   • 
   • Michael R. Wagner
   • September 3, 2022

7. Reports and Missing Cover Images

   By Andrew d’Entremont, February 9, 2023
   • 9 replies
   • 429 views
   • 
   • Andrew d’Entremont
   • February 24, 2023

8. Crystal Reports Error

   By Andrew d’Entremont, April 18, 2022
   • 9 replies
   • 879 views
   • 
   • Andrew d’Entremont
   • April 18, 2022

9. Collection Statistics Value Range issue

   By Timothy S. Kilbreath, June 6, 2021
   • 9 replies
   • 1.2k views
   • 
   • Peter R. Bickford
   • July 5, 2021

10. unable to duplicate in comics

    By Don Veach, February 22, 2023
    • 9 replies
    • 438 views
    • 
    • Don Veach
    • February 22, 2023

11. Sidekick content update date/time not correct

    By Timothy S. Kilbreath, October 29, 2022
    • 9 replies
    • 548 views
    • 
    • Mark J. Castaneda
    • November 7, 2022

12. Why have all of my post history vanished?

    By Alan DeCamp, January 24, 2020
    • 9 replies
    • 2k views
    • 
    • Alan DeCamp
    • February 5, 2020

13. Weird western tales UK edition

    By mark d. smith, July 4, 2022
    • 9 replies
    • 563 views
    • 
    • mark d. smith
    • July 22, 2022

14. Report on cover dates

    By Rick Brenner, September 6, 2021
    • 9 replies
    • 911 views
    • 
    • Rick Brenner
    • September 6, 2021

15. Item lookup not working for older comics that dont have a barcode

    By patricia Bowyer, October 15, 2020   

    • no barcode
    • 9 replies
    • 1.6k views
    • 
    • Steven L. Dasinger
    • October 22, 2020

16. How do I tell the size of a cover image?

    By Kaleb Swenson, December 11, 2019
    • 8 replies
    • 1.9k views
    • 
    • Kaleb Swenson
    • December 12, 2019

17. Cannot upload covers

    By Antonio Citati, April 22, 2020
    • 8 replies
    • 1.8k views
    • 
    • Jeff Egan
    • May 20, 2020

18. right next problem!!!

    By mark d. smith, December 1, 2020
    • 8 replies
    • 1.4k views
    • 
    • mark d. smith
    • December 1, 2020

19. Items in my collection that I did not add

    By Adam Castracane, May 2, 2020
    • 8 replies
    • 1.6k views
    • 
    • Steven L. Dasinger
    • May 3, 2020

20. Not able to Download Artwork

    By John R. Costa, November 29, 2021
    • 8 replies
    • 966 views
    • 
    • Luis Corraliza
    • December 1, 2021

21. Sidekick cloud backup - account login error

    By Chris Wong, May 1, 2021
    • 8 replies
    • 1.3k views
    • 
    • Mark J. Castaneda
    • May 7, 2021

22. Installed Update: v22.0.0.1340 - Search now takes 20-30 seconds?!?

    By Jeff Panian, December 3, 2021
    • 8 replies
    • 925 views
    • 
    • Steven L. Dasinger
    • December 3, 2021

23. 2020 Psychic typing in find isn't working

    By Geoffrey B. Scobel, December 20, 2019
    • 8 replies
    • 1.7k views
    • 
    • Geoffrey B. Scobel
    • December 20, 2019

24. Trouble Adding a new Book

    By Andrew d’Entremont, September 25, 2022
    • 8 replies
    • 483 views
    • 
    • Steven L. Dasinger
    • October 6, 2022

25. Sales from POS log not showing cost

    By Jesus D. Rodriguez, February 21, 2023
    • 8 replies
    • 551 views
    • 
    • Jesus D. Rodriguez
    • February 28, 2023